Frequently Asked Questions
Everything you need to know about your ASTA RESORT experience.
How long will it take for my order to arrive?
We offer express worldwide shipping. Domestic orders typically arrive within 1-3 business days, while international shipping generally takes 3-7 business days depending on your location.
What is your return policy?
We accept returns on full-priced items within 14 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags and hygiene seals attached.
How do I care for my ASTA RESORT garments?
To maintain the quality of our signature knits and delicate fabrics, we recommend a gentle cold hand wash or professional dry cleaning. Always avoid harsh detergents and do not tumble dry.
Do I have to pay international duties and taxes?
Import duties and taxes are not included in the item price or shipping cost. These charges are the responsibility of the customer and are determined by your local customs office.
Can I change or cancel my order after it has been placed?
Our team works quickly to process orders, so we are unable to make changes or cancellations once an order has been confirmed. Please double-check your sizing and shipping address before checking out.
How do I find the right size?
Each product page features a detailed size guide. Our pieces are generally true to size, but if you are between sizes, we recommend sizing up for a more comfortable fit or contacting our support team for specific measurements.